Operations

Leopold Kraus
Head of Operations
Leopold Kraus manages the Operations Unit at IOM Vienna and has been working for IOM in Vienna, Macedonia and Switzerland for more than twenty-five years. He is responsible for the orderly processing of all movements under IOM's auspices from, to and via Austria (Assisted Voluntary Return, Resettlements and Transits).

Phone: +43 (0) 1585 33 22 16
Fax: +43 (0) 1585 33 22 30
E-mail: lkraus@iom.int

 

Rudolf Gurnhofer
Senior Operations Assistant
Rudolf Gurnhofer is responsible for all flight bookings in the framework of the General Humanitarian Return Programme from Austria and for supporting the Head of Office. He has extensive experience in on-the-spot support for migrants and refugees at Vienna International Airport.

Phone: +43 (0) 1 585 33 22 15
Fax: +43 (0) 1 585 33 22 30
E-mail: rgurnhofer@iom.int

 

Ximena Aguilera Pacheco
Operations Assistant

Ximena Aguilera Pacheco organizes flights and provides assistance to migrants and refugees traveling in the framework of the General Humanitarian Return Program at Vienna International Airport. She has an extensive experience in Airline Business. Ximena Aguilera Pacheco studied Public Management at the University of Applied Sciences Vienna.

Telephone: +43 (0) 1 585 33 22 33
Fax: +43 (0) 1 585 33 22 30
E-mail: xaguilerapacheco@iom.int

 

Rubin Dimitroski
Operations Assistant

Rubin Dimitroski organizes flights and provides assistance to migrants and refugees travelling in the framework of the General Humanitarian Return Programme from Austria at Vienna International Airport. He also organizes family reunification for recognized refugees.

Phone: +43 (0) 1 585 33 22 25
Fax: +43 (0) 1 585 33 22 30
E-mail: rdimitroski@iom.int

 

Dina El Sanadidy
Operations Assistant

Dina El Sanadidy organizes flights and provides assistance to migrants and refugees travelling in the framework of the General Humanitarian Return Program at Vienna International Airport, where she can draw upon many years of experience in Airline Business in the field of Ticketing and Passenger Services. Moreover she speaks fluent Arabic due to her Egyptian origin.

Telefon: +43 (0) 1 585 33 22 23
Fax: +43 (0) 1 585 33 22 30
E-Mail: delsanadidy@iom.int

 

Barbara Galante
Operations Assistant

Barbara Galante organizes flights and provides assistance to migrants and refugees traveling in the framework of the General Humanitarian Return Program at Vienna International Airport, where she can draw upon many years of experience in working for different airlines and voluntary support of migrants.

Telefon: +43 (0) 1 585 33 22 34
Fax: +43 (0) 1 585 33 22 30
E-Mail: bgalante@iom.int

 

Elisabeth Hochenegger
Focal Point for Resettlement
Operations Assistant

Elisabeth Hochenegger is co-responsible for the Austrian Admission Programme for Syrian Refugees. She also organizes movements for people with medical conditions, where she can draw upon many years of experience at Tyrol Air Ambulance. Elisabeth Hochenegger studied Political Science at the University of Innsbruck.

Phone: +43 (0) 1 585 33 22 32
Fax: +43 (0) 1 585 33 22 30
E-mail: ehochenegger@iom.int